Privacy Policy

Who We Are and What This Covers

firalumapraevia operates from Sydney, helping people discover viable business opportunities. When we mention "personal information" here, we're talking about data that identifies you—your name, email, phone number, how you interact with our site.

This policy applies to our website (firalumapraevia.com), any programs we run, and how we communicate with you. It covers information you give us directly and data we collect when you browse our site.

We comply with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs). These aren't just guidelines—they're legal requirements we take seriously.

Information We Collect

What You Tell Us Directly

When you contact us, sign up for program information, or interact with our services, you might share:

• Your name and contact details (email, phone number)
• Business interests and background information
• Questions or feedback you send us
• Program enrollment details if you register for courses

Information We Collect Automatically

Like most websites, we gather some technical information when you visit:

• Your IP address and general location data
• Browser type and device information
• Pages you visit and how long you stay
• Links you click and content you view
• Time and date of your visits

How We Use Your Information

We're not in the business of collecting data for its own sake. Here's what we actually do with it:

We don't use your information for automated decision-making that significantly affects you. Real people review program applications and respond to inquiries.

Sharing Your Information

We're not selling your data. Period. But we do share information in specific situations:

Service Providers

We work with companies that help run our website and services—hosting providers, email platforms, payment processors. These partners only access the information they need to do their job, and they're contractually required to protect it.

Legal Requirements

If Australian law requires it, or if we need to protect someone's safety or our legal rights, we may disclose information to authorities. This isn't common, but we want you to know it's possible.

Business Transfers

If firalumapraevia is acquired or merges with another company, your information would transfer as part of that transaction. We'd notify you if this happens.

Your Privacy Rights

Under Australian privacy law, you have real control over your personal information:

• Access: You can request a copy of the personal information we hold about you
• Correction: If something's wrong or outdated, let us know and we'll fix it
• Deletion: You can ask us to delete your information (with some legal exceptions)
• Objection: You can object to certain uses of your data
• Opt-out: Unsubscribe from marketing emails anytime through the link at the bottom of messages

To exercise these rights, email us at contact@firalumapraevia.com. We'll respond within 30 days. There's no fee unless your request is clearly excessive or repetitive.

Making a Complaint

If you're not happy with how we've handled your information, contact us first. We want to sort it out directly. If that doesn't resolve things, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

Data Security

We take reasonable steps to protect your information from unauthorized access, loss, or misuse. This includes:

• Encryption for data transmission (SSL/TLS)
• Secure servers with access controls
• Regular security assessments
• Staff training on data handling
• Limited access on a need-to-know basis

No system is completely bulletproof, but we're committed to maintaining strong protections and responding quickly if something goes wrong.

Data Retention

We keep your information only as long as we need it. How long depends on why we collected it:

• Inquiry information: Typically 2 years after your last contact
• Program enrollment records: 7 years after program completion (educational record requirements)
• Marketing consent: Until you unsubscribe or 3 years of inactivity
• Website analytics: Aggregated data kept indefinitely; individual data 26 months

After these periods, we securely delete or anonymize your information. Some data must be kept longer for legal or regulatory compliance.

Third-Party Links

Our website might link to other sites—resources about business development, industry publications, partner organizations. We're not responsible for their privacy practices.

When you click away from firalumapraevia.com, check that site's privacy policy. Their data handling is beyond our control, and we can't vouch for what they do with your information.

Children's Privacy

Our services target adults interested in business opportunities. We don't knowingly collect information from anyone under 18. If you're a parent and believe your child has given us personal information, contact us and we'll delete it promptly.

Changes to This Policy

We review this policy regularly and update it when necessary. If we make significant changes—especially anything that affects how we use your existing information—we'll notify you via email or a prominent notice on our website.

The "Effective Date" at the top tells you when the current version took effect. Check back occasionally to stay informed.